When you use Nuvoya, we may collect information that you provide directly to us, including your name, email address, destination, travel dates, traveler count, budget, accommodation preferences, dining preferences, activity interests, and other details you submit when creating an itinerary, requesting Concierge services, subscribing to emails, or contacting us.

We may also collect certain technical and usage information automatically, such as your IP address, browser type, device type, referring pages, pages viewed, interactions with the website, and approximate location derived from your IP address. This information helps us operate, secure, and improve the Nuvoya experience.

We use the information we collect to provide and improve Nuvoya's services, including generating personalized travel itineraries, responding to Concierge requests, communicating with you about your inquiries, providing customer support, sending requested updates or marketing communications (where permitted), and improving the performance, security, and functionality of our website. We may also use aggregated and anonymized data to better understand how our services are used and to enhance the overall user experience.

Nuvoya uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and understand how visitors interact with our services. We may use trusted third-party analytics providers, such as Google Analytics, to help us measure website performance and improve our platform. You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the website.

If you subscribe to our newsletter, download travel resources, or request Concierge services, we may send you emails related to your account, itinerary, requested services, product updates, or promotional offers. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. Please note that we may still send important service-related communications when necessary to fulfill your requests.

Nuvoya does not sell your personal information. We may share your information with trusted third-party service providers who help us operate our website, process communications, analyze website performance, or provide services on our behalf. We may also disclose information when required by law or when necessary to protect our legal rights, users, or the security of our platform.

Depending on your location and applicable laws, you may have the right to access, update, correct, or delete your personal information, withdraw your consent to certain processing activities, or request a copy of the information we hold about you. If you would like to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable privacy laws.

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to safeguard your data, no method of transmitting or storing information over the internet is completely secure. As a result, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices. When updates are made, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Nuvoya
Email: privacy@nuvoya.com

We will make every reasonable effort to respond to your privacy-related inquiries in a timely manner.